QUENTINSBURGH, FREEDEMIA– Bus riders waiting at stops home to multiple routes may see a new feature coming within the next month. QUARTA, with the help of Trenchent company Trannovation Solutions, LLC., is rolling out Stop Request buttons to bus stops across the city.
This is being done primarily with the idea of saving time and making bus service more efficient. Currently, if there’s someone waiting at a bus stop home to multiple routes, every bus has to slow down, just in case the person at the stop wanted that particular route. This leads to a lot of lost time- many times, the individual is waiting for a particular bus, but every bus in between still has to slow down and pull towards the bus stop, just in case.
The idea behind Trannovation’s StopRequest Kiosk, a post designed to match the design of the QUARTA bus stops and with a button to request each route, is that the rider can request which bus they need from the bus stop ahead of time. This means only the route requested by the rider will have to slow down and pull over.
To use an example, let’s say Jimmy is waiting at a bus stop home to routes A, B, and C. Jimmy wants to get on route C. Currently, Jimmy would just wait at the stop visible to the drivers of approaching buses, and they would automatically slow down and pull to the side. While Jimmy can wave them off, signifying he doesn’t need that route, by that point the buses have already reduced speed and got ready to pull over and stop. If Jimmy’s route C comes after routes A and B, then riders on those buses lost time that the bus used to slow down. While this seems like only a little bit, when that happens ten to twenty times along the route, it adds up.
However, with the new StopRequest Kiosks, Jimmy can directly select “Route C” from the bus stop, signifying that you want only the C bus to stop, freeing up routes A and B to skip the stop entirely unless someone is getting off. This means that coupled with new dedicated bus priority lanes, routes A and B can literally pass the stops full speed (unless someone is getting off) without pulling over, because they know that Jimmy is waiting for Route C. This could make a huge difference in timing and efficiency of each route. Little tweaks like that can help the QUARTA bus system run far more efficiently.
While QUARTA’s QLine Metro has become exceedingly more efficient in the past few years, QUARTA’s bus network has lagged behind. Along major corridors like Capitol Blvd West, many have crowded onto the subways because of the long commute times on the local bus. This has greatly improved with the creation of bus priority lanes, (lanes where only buses and cars immediately turning right are allowed) but it still needs large improvements to be an efficient and appealing alternative for commuters.
QUARTA hopes to have the entire system fitted with the first phase of these stop request buttons (on most major lines/corridors) by February, and the whole system if the test period is successful by June 2017. Trannovation is also rolling out this new system in Trenchent and San Grande as part of Lake Area Rapid Transit (LART), and Laneston and Vandover’s VAULT (Vandover and Urban Laneston Transit) is supposed to start testing in January 2017. Trannovation is also working on an app version that allows individuals to request a bus to stop from their phones or mobile devices. However, the app is still in development and is not being publicly tested. Employees of QUARTA and LART will have a chance to test out the first version of the app come mid 2017.